Social Media and Community Engagement
Build a loyal, engaged online community.
Every business needs to have some sort of social presence. To use social media effectively, brands must go beyond regularly scheduled posting and engage with their customers to avoid sharing content on a one-way street. Our team will create, monitor, respond, promote, and elevate your brand on the right social channels to grow your online presence.
Social Media Strategy & Management
Without a strategy, you might be posting on platforms for the sake of posting, running the risk of not getting engagement from your audience. Our team collaborates with you to develop a robust social media strategy. We talk through your personas, the types of posts to share, the frequency of posts, appropriate hashtags and tagging, and identify what social channels would be best for your brand. From there, we create a content calendar unique to your brand, schedule and promote your posts, interact with your audiences, and report on insights.
Community Engagement & Reputation Management
Social media should not be a one-way street. You need to be consistently listening and engaging with your audience. Our team performs community engagement by responding to messages and comments, engaging with audiences beyond your channels, researching your competition, and executing a well-rounded brand voice. Seventh Scout not only posts to your social channels but also analyzes which posts are resonating with your audience to drive content strategy.
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